SAP Knowledge Base Article - Public

2598645 - When logging in into C4C a message shows up: Result was restricted on datasource level - more than 260.000 records

Symptom

You open the Home work center, however the system shows the error message 'Result was restricted on datasource level - more than 260.000 records'.

Environment

  • SAP Hybris Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Login into your system.
  2. Go to the work center Home.

Error appears 'Result was restricted on datasource level - more than 260.000 records'

Cause

All reports and tiles on the Home page will be excecuted as soon you open the page. If there is too much data in one of the reports you get the error message.

Resolution

You need to identify the tile or report which has a high data volume and check if using a selection can reduce the data.

Keywords

restricted, data source, 260.000, report an incident , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions