Symptom
When an agency user is adding/submitting a new candidate in the Agency Portal, is it possible to add more fields or remove any?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
-
Navigate to your Agency Portal
- Select a job requisition
- Add a new candidate by clicking on the three dots at the top right of the screen and select "Submit New Candidate":
Resolution
The only supported fields for this area are:
- First Name
- Last Name
- Email Address
- Phone Number
- Country
Adding additional fields is not supported at this time. It is also not possible to remove any of these fields and they cannot be made non-mandatory. Please submit an Enhancement Request if you wish to see this functionality added in a future release.
Please see the following link to a current enhancement request raised in the community portal: Link
More information on Enhancement Requests can be found at the following Knowledge Base Article: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
See Also
2838752 - Agency Portal 2.0 - Recruiting Management
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
SF, success, factors, add, candidate, more, field, profile , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To