SAP Knowledge Base Article - Public

2597834 - Error When Terminating - Unable to determine the EventReason for proposed changes

Symptom

Receive an error message when attempting to terminate an employee. The error reads Unable to determine the EventReason for proposed changes.

TerminateError.png

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Search for an employee to terminate.
  2. Select Take Action -> Terminate.
  3. Select the required information.
  4. Attempt to save and the error is received.

Cause

 There is no Job Information record for this user.

Resolution

Import Job history for the user with the relevant event reason (Hire, Concurrent employment etc). Once this has been completed, you will be able to terminate the employee.

See Also

2359587 - Termination error: Unable to determine the EventReason for proposed changes

Keywords

Event Reason, EventReason, Terminate, Termination Error , KBA , event reason , eventreason , terminate , termination error , LOD-SF-EC-EMP , Employment Information , LOD-SF-EC-CGA , Global Assignments/ Concurrent Employment , LOD-SF-EC-EDP , Employee Data Imports , Problem

Product

SAP SuccessFactors HCM Core 1711