2597824 - Save button inactive when you click on "I don't have anything to add. Please mark as complete"

SAP Knowledge Base Article - Public

2597824 - Save button inactive when you click on "I don't have anything to add. Please mark as complete"

Symptom

Unable to save after selecting "I don't have anything to add. Please mark as complete" in the Employee Profile

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Login the application.
  2. Go to PP3 page and click "finish now" on the header to open completion wizard.
    finish profile.png
  3. Find an undone background block, enable check box "I don’t have anything to add. Mark this as complete." and try to save it. Save button is still inactive.
    save inactive.png

 

Cause

Checking the box "I don’t have anything to add. Mark this as complete" is a real-time operation.
The section will be marked completed shortly after the user check the box, and the user do not need to press the save button to save it.

Resolution

This is expected behaviour. If you wish to have this feature, it is necessary to submit your enhancement request in the Customer Community. Please the the following KBA for further details: https://launchpad.support.sap.com/#/notes/2090228

Keywords

Save, Inactive, Finish Your Profile, "I don't have anything to add. Please mark as complete", People Profile , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508