2597542 - Skillsoft Connector Error: User does not exist

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2597542 - Skillsoft Connector Error: User does not exist

Symptom

After the Skillsoft connector runs, an error message appears in the log "user does not exisit"

Environment

SAP Learning Managment System

Cause

This is due to the CustomerName entry not having the correct name entered.

Resolution

In the System configurtaion connector settings look for "skillsoft.subjectarea.connector.customerName=". Verify that the name entered is the one Skillsoft has provided you for the Subject Area settings.

Keywords

KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors HCM Core 1711