SAP Knowledge Base Article - Public

2597339 - Fields Missing in the User Interface

Symptom

Fields missing in the User Interface(UI).

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

We will use business object Opportunities and the field Close Date as example.

  1. Go to the Sales work centre.
  2. Select the Opportunities view.
  3. Open a random opportunity.

You see that the field Close Date is missing from the header level.

Cause

You have set up rules, which control the visibility of the field.

Resolution

In order to see the field again you have to perform the following steps:

  1. Click the Adapt button.
  2. Choose the Disable Key User Property Evaluation.

You will see that the field appears on the screen again, since this option is disabling all changes made on this UI.

Keywords

Missing field, Rule,Disable Key User Property Evaluation. , KBA , missing field , rule , disable key user property evaluation , AP-RC-UIF-FLX , Page Layout & Key User Configuration , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer all versions