SAP Knowledge Base Article - Public

2597293 - External Pricing Column Missing in Sales Quote Fine-Tune Activity

Symptom

You are maintaining document types for sales quotes in the Sales Quote Fine-Tune Activity and you have noticed that the column "External Pricing" is missing in the activity.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Overview view.
  3. Open the activity "Sales Quote".
  4. Click in "Maintain Document Types".
  5. The "External Pricing" column is missing.

Cause

External pricing for sales quotes is not in the current project scope.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Press "Edit Project Scope".
  4. Go to the step "Question".
  5. Expand Communication and Information Exchange -> Integration with External Applications and Solutions -> Integration into Sales, Service, and Marketing Processes.
  6. Mark the question "Do you use an external application to determine prices, free goods, product availability, and credit status for sales quotes in your cloud solution?".

Keywords

External Pricing, Sales Quotes, Column, Fine-Tune, Missing, Scope , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions