2597083 - Login to LMS from BizX News page not appearing

SAP Knowledge Base Article - Public

2597083 - Login to LMS from BizX News page not appearing

Symptom

  • The News page upon login from BizX to Learning is not appearing for users.
  • The News page appears as expected when logging in natively to Learning.
  • The Admin has enabled displayNewsPageOnLogin=Always in LMS_ADMIN

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Log in Successfactors
  2. Click on Home
  3. Click on Learning
  4. No News page appears 

Cause

Within LMS Administrator navigate to System Admin > Configuration > System Configuration > BizX > note that the following setting is currently set as false

# showNewsInIntegratedMode controls whether the news page popup on the learning home page.
showNewsInIntegratedMode=false

Resolution

Navigate to System Admin > Configuration > System Configuration > BizX > and update showNewsInIntegratedMode setting to true

# showNewsInIntegratedMode controls whether the news page popup on the learning home page.
showNewsInIntegratedMode=true

Save Changes and issue is resolved.

See Also

2105188 - FAQ: How can the news page be displayed after a User logs in?

Keywords

News page, LMS, BizX login, integrated, showNewsInIntegratedMode , KBA , LOD-SF-LMS-INT , LMS Integrations , LOD-SF-LMS-TIL , Landing Pages and Tiles , Problem

Product

SAP SuccessFactors Learning all versions