SAP Knowledge Base Article - Public

2596770 - Pre-delivered MDF objects throws an error on Instance Sync Tool

Symptom

  • Instance sync throws an error when pre-delivered MDF objects are synced
  • Pre-delivered MDF objects include Time Off, that would be objects such as Holiday Calendar, Time Profile and Time Account Type.

Environment

  • SuccessFactors BizX

Reproducing the Issue

    1. Navigate to Manage Sync Packages or Instance sync Tool

    2. Sync the objects.

    3. Sync fails with an error.

Cause

  • Instance sync triggers full purge that is,  data in the target is first deleted and then recreated  if it is already existing. An 'incremental' purge is triggered via import/export and thus the issue doesn't appear while doing the import.

Resolution

  • This is a limit of the instance sync tool to sync pre-delivered MDF objects where it should ideally incrementally sync pre-delivered objects instead of trying to Full Purge  replace them

        To resolve this issue:

        1. Export the objects from source and then import these into target as Incremental Load.

 

See Also

  1.  
     
  2. TLS-8204

Keywords

  sync, mdf, time-off, pre-delivered, instance sync tool , KBA , LOD-SF-PLT-SYN , Instance Synch , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SAP SuccessFactors HCM Suite 1605 ; SAP SuccessFactors HCM Suite 1608 ; SAP SuccessFactors HCM Suite 1611 ; SAP SuccessFactors HCM Suite 1702 ; SAP SuccessFactors HCM Suite 1705 ; SAP SuccessFactors HCM Suite 1708 ; SAP SuccessFactors HCM Suite 1711 ; SAP SuccessFactors HCM Suite 1802 ; SuccessFactors HCM Suite 1204 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1411 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508