2596650 - Data Subject Information does not work for External Candidates

SAP Knowledge Base Article - Public

2596650 - Data Subject Information does not work for External Candidates

Symptom

The Data Subject Information report in Admin Centre does not find any external candidate.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1- Go to Admin Centre

2- Open Data Subject Information

3- In the External Candidate search, try looking for a known candidate

4- The search returns 'No Data' and will not find any other candidate

Cause

There is a missing required permission

Resolution

1- Go to Admin Centre

2- Go to Manage Permission Roles

3- Select the Permission Role corresponding to your user

4- Click 'Permission...'

5- Select 'Recruiting Permissions' on the left

6- Find 'ODATA API Candidate Export' on the right and enable it (tick the box)

7- Save and exit

See Also

Data Subject Information is a new feature as of b1711, the change log report will become available with b1802

Keywords

Data Subject Information, No Data, External Candidate , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 1711