2596498 - Manage Duplicate candidate is not available under Admin Center

SAP Knowledge Base Article - Public

2596498 - Manage Duplicate candidate is not available under Admin Center

Symptom

Manage Duplicate candidate is not available under Admin Center

Environment

All DC

Reproducing the Issue

1) Access the Instance

2) Go to Admin Center

3) Search for the "Manage Duplicate Candidate" option.

Cause

Either the Permission is not granted for the user

or "Enable Merge Duplicate Candidate Profiles" is not enabled in Provisioning.

Resolution

Check the whether the user has the "Manage duplicate Candidate" Permission in RBP under Manage Recruiting.

If User has the Permission and still the option is not visible under admin center raise an support ticket or contact the Implementation Partner to Enable the provisioning switch "Enable Merge Duplicate Candidate Profiles"

Keywords

Manage Duplicate Candidate , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 1511 ; SAP SuccessFactors Recruiting 1602 ; SAP SuccessFactors Recruiting 1605 ; SAP SuccessFactors Recruiting 1608 ; SAP SuccessFactors Recruiting 1611 ; SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711 ; SAP SuccessFactors Recruiting 1802 ; SuccessFactors Recruiting 1207 ; SuccessFactors Recruiting 1210 ; SuccessFactors Recruiting 1302 ; SuccessFactors Recruiting 1305 ; SuccessFactors Recruiting 1308 ; SuccessFactors Recruiting 1311 ; SuccessFactors Recruiting 1402 ; SuccessFactors Recruiting 1405 ; SuccessFactors Recruiting 1408 ; SuccessFactors Recruiting 1411 ; SuccessFactors Recruiting 1502 ; SuccessFactors Recruiting 1505 ; SuccessFactors Recruiting 1508