2595811 - Super Fund nominated by Employer not appearing on the Super Form

SAP Knowledge Base Article - Public

2595811 - Super Fund nominated by Employer not appearing on the Super Form

Symptom

Super Fund nominated by Employer not appearing on the Super Form

Environment

All DC

Australian Customer

Reproducing the Issue

Candidate Gets the  Welcome Email to complete the NES Step

In Panel SAP_AU_SuperStandardChoice02 under section “The Super fund nominated by your employer is:

Super fund name and Website address shows the Blank value:

Cause

1) Compliance - Australia (AU) is not Activated.

2) Filter what is applied is not Satisfying the condition or the value

3) In DivCode should alwyas be Australia cof the cadnidate then only the value will appear on the Panel.

Resolution

Check the Compliance - Australia (AU) Feature is Activated or not under Settings>Feature.

Check the Filter value and the data is passed for new candidate.

Check the DivCode for the candidate.

Keywords

Compliance - Australia (AU) Super Fund Super annum fund name Onboarding , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To

Product

SAP SuccessFactors Onboarding all versions