SAP Knowledge Base Article - Public

2595794 - Add Button Not Available For Marketing Attributes

Symptom

When you open the Marketing Attributes facet of an account or a contact the Add button is not available.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Select the Accounts or Contacts work center view.
  3. Open an account or a contact.
  4. Navigate to the Marketing Attributes facet.

No Add button is available in the upper right corner.

Cause

This is expected system behaviour.

Resolution

Click on the Edit button in the bottom right corner to make the Add button available.

Keywords

Marketing Attributes, Account, Contact, Add, Edit , KBA , LOD-CRM-ACC , Account , LOD-CRM-CON , Contact , Problem

Product

SAP Cloud for Customer all versions