2595640 - Sales Phase Gets Updated with SalesCyclePhaseCode Instead of SalesCyclePhaseCodeText When Updating Opportunity in Data Workbench

SAP Knowledge Base Article - Public

2595640 - Sales Phase Gets Updated with SalesCyclePhaseCode Instead of SalesCyclePhaseCodeText When Updating Opportunity in Data Workbench

Symptom

You updated an Opportunity using Data workbench, however when you go to the Opportunity in the UI, you can see that the value for the Sales Phase is SalesCyclePhaseCode and not SalesCyclePhaseCodeText.

Reproducing the Issue

  1. Go to Data Workbench workcenter
  2. Go to the Update view
  3. Upload the file

Now on the UI:

  1. Go to Sales workcenter
  2. Select the Opportunity view
  3. Select the Opportunity which you have updated

Cause

This occurred because the leading zero(0) got truncated for the SalesCyclePhaseCode.

Resolution

The SalesCyclePhaseCode should start with leading zeroes(0). For example: 005 instead of 5

Keywords

SalesCyclePhaseCode, Sales Phase , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1711