2595340 - You get message ‘Action not possible; Business Role XYZ contains invalid WoC’ when you try to copy a business role.

SAP Knowledge Base Article - Public

2595340 - You get message ‘Action not possible; Business Role XYZ contains invalid WoC’ when you try to copy a business role.

Symptom

You are trying to copy the access rights from one business role XYZ (XYZ represents the name of the business role) to another ABC (ABC represents the name of the business role). However, you get the message 'Action not possible; Business Role XYZ contains invalid WoC'.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Administration work centre.
  2. Go to the General Setting view.
  3. Click on Business Roles.
  4. Search and open business role ABC.
  5. Click Copy > From Business Role.
  6. Select business role XYZ and select the Access Restrictions box.
  7. Click Ok.

Result: You get the message 'Action not possible; Business Role XYZ contains invalid WoC'.

Cause

There are invalid views in Business Role XYZ.

Resolution

  1. Go to the Administration work centre.
  2. Go to the General Setting view.
  3. Click on Business Roles.
  4. Search and open in edit mode, business role XYZ.
  5. Go to the tab Work Center and View Assigments.
  6. Deselect all views which say (Invalid Work Center View).

    Invalid_work_center_view.png

  7. Click on Assigned Users button > Update Users
  8. Wait for a few minutes (approximately from 2 to 5 minutes).
  9. Save business role XYZ.
  10. Open business role ABC.
  11. Click Copy > From Business Role.
  12. Select business role XYZ and select the Access Restrictions box.

    Copy_access_rights.png
  13. Click Ok.

    Result: You could copy + paste the access right from role XYZ to role ABC.

Keywords

Action not possible, contains invalid WoC, business role, Work Center and View Assigments, Access Restrictions , KBA , LOD-CRM-EDG-ADM , C4C Edge Administrator , How To

Product

SAP Hybris Cloud for Customer all versions