2595332 - Duplicate Check Considering Academic Title

SAP Knowledge Base Article - Public

2595332 - Duplicate Check Considering Academic Title

Symptom

You noticed that while checking for duplicates in Business Partners the tool considers the Academic Title as part of the name.

Reproducing the Issue

  1. Go to Customer work center;
  2. Then go to Contacts View;
  3. Click New Button;
  4. Fill Academic Title;
  5. Fill Last name and First name;
  6. Click "Check for Duplicates";
  7. Duplicate list also includes contacts that have nothing in common besides the academic title.

Cause

The Duplicate Check considers the Academic Title as part of a business partner's name and it will show it as a duplicate.

Resolution

This is the expected system behavior.

Keywords

Duplicate Check, Academic Title, Business Partners , KBA , LOD-LE-BP-BP , Business Partner , Problem

Product

SAP Hybris Cloud for Customer all versions