2594321 - Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo in SAP Analytics Cloud (SAC)

SAP Knowledge Base Article - Public

2594321 - Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo in SAP Analytics Cloud (SAC)

Symptom

Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo in SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud
  • SAP Analytics Cloud Agent
  • SAP Cloud Connector

Reproducing the Issue

  1. Set up SAP Cloud connector per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/ae39ab60b1154c179e2baabd26aa249c.html
  2. Set up SAP Analytics Cloud Agent per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/7c35129451f5432194773adac7f89598.html
  3. Click "Check Configuration" in SAP Analytics Cloud
  4. User interface gives "Failed to call SAP Analytics Cloud agent"
  5. SAP Cloud Connector log shows "Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo"

Cause

SAP Cloud Connector "Access Policy" is not set to "Path and all sub-paths"

Resolution

Follow step "11. Add resource information." of section "Configuring the SAPCP Cloud Connector" of "SAP Analytics Cloud Help" at: https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/8d8511532794429caa243b6fb7c79989.html

Set Access Policy for /C4A_AGENT/ to Path and all sub-paths

See Also

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, deny, denied, agent, connector, C4A_AGENT , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0