SAP Knowledge Base Article - Public

2593544 - UpdateOnNull For SF User Connector not working

Symptom

When trying to use the UpdateOnNull property for the User Connector - SF it is not working, even when correctly configured on System Configuration and field left blank.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to System Admin > Configuration > System Configuration > CONNECTORS;
  2. Set sfuser.connector.UpdateOnNull=ALL (also reproduced with CustomColumns and with some individual fields);
  3. Run the SF User Connector Job;
  4. The fields left blank were neither nullified, nor updated at all. 

Cause

Currently there is a typo on the Connector Workbook documentation.

Resolution

The correct setting for the Update On Null functionality is to have it with the lower case "u" character, so that the setting is: sfuser.connector.updateOnNull

For example, in case to want to enable it to all fields, it would be:
sfuser.connector.updateOnNull=ALL

See Also

2266821 - Nullifying custom columns via User Connector

Keywords

User Connector - SF, UpdateOnNull, Nullify, Update On Null, Blank, Space, Null, sfuser.connector.UpdateOnNull , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions