In the report Profit Overview by Key Figure you notice that the Net Sales field is updated for few Sales Document IDs.
Reproducing the Issue
Go to Cost and Revenues work center.
- Reports > List view and select report : Profit Overview by Key Figure.
- Enter the selection criteria as required.
You notice that for some sales document ids the Net Sales field is updated with some value and for some other sales documents the Net Sales field is blank.
If the customer invoices that belong to the sales documents are not posted then the Net Sales field will not be updated.
If you need to see the correct profitability view of the sales documents, then as a prerequisite post the relevant Customer Invocies and Goods and Activity Confirmations related to the sales documents for which you need to know the profitability. Once the follow up documents of the sales documents are posted then you will be able to view the Net Sales and Total Cost of Goods Sold resulting which system shows the Gross Profit/ Operating Income of this report.
Report Sales Document - Line Items, will help to Cross check if the Customer Invoices and Goods and Activity Confirmation documents. If the Customer Invoices and Goods and Activity Confirmations are posted and is not reflecting in the Profit Overview by Key Figure report, then report an incident to SAP to investigate the root cause.
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