2592707 - Integration Center Scheduled Exports failing with Invalid user / Invalid job owner Exception

SAP Knowledge Base Article - Public

2592707 - Integration Center Scheduled Exports failing with Invalid user / Invalid job owner Exception

Symptom

Error: Caused by: com.successfactors.jobscheduler.ScheduledJobExecutionException: Invalid job owner user:XXXXXXX

Environment

  • Integration Center
  • Successfactor HCM

Reproducing the Issue

  1. Let the job run on its scheduled run
  2. Review the exception in Execution Manager

Cause

The cause of this issue is that the Job owner or creater has been deactivated or has left the company.

Resolution

To resolve this issue the Job needs to be updated with a new owner.

To do this you will need to do the following:

    1. Edit the integration.
    2. Navigate the the scheduling page
    3. Set a new Schedule using the "Set Schedule" button.
    4. Save the integration

After carrying the above steps the Job Owner will be updated to the user details who carried out the changes.

Keywords

Invalid user, Invalid job owner, ScheduledJobExecutionException, Integration Center, Scheduled Job Failing, , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508