2592378 - userNav returns blank values

SAP Knowledge Base Article - Public

2592378 - userNav returns blank values

Symptom

When you execute an query for an entity and expand the userNav, blank values are returned in the userNav node

Environment

SuccessFactors

Reproducing the Issue

1. Execute the below query

https://apisalesdemo4.successfactors.com/odata/v2/PerPerson?$filter=personIdExternal eq '206'&$expand=employmentNav/userNav&$format=json

2. The output results in blank values being returned for userNav

Null.PNG

Cause

  • The reason for blank values being returned is because the corresponding user is InActive in the system

Inactive.PNG

Keywords

  • userNav
  • inactive
, KBA , LOD-SF-INT-API , SF API & Adhoc API Framework , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core 1711