SAP Knowledge Base Article - Public

2592017 - Feed Follow Icon Missing for Employee

Symptom

Feed Follow icon missing for Employee.

Environment

SAP Hybris cloud for Customer.

Reproducing the Issue

  1. Go to the People work centre.
  2. Select the Employees view.
  3. Open a random employee.

You can see that the Follow icon is missing from the left, lower corner.

Cause

You have integrated your system with SAP JAM. Hence, SAP JAM is the master system for employees.

Besides, when you use @ to mention an employee, the employees listed there can be employees in the enterprise, but not necessary be employees in the SAP Hybris Cloud for Customer system.

Resolution

This is the expected system behaviour.

You can follow employees in SAP JAM only and not in SAP Hybris Cloud for Customer.

Keywords

Employee, Follow, Feed. , KBA , follow , employee , feed , SRD-CC-FED , Feeds , LOD-CRM-EMP , Employee , Problem

Product

SAP Cloud for Customer add-ins all versions