2591975 - Unable to Find Employee in People Work Centre

SAP Knowledge Base Article - Public

2591975 - Unable to Find Employee in People Work Centre

Symptom

You are able to view the required Employee in Administrator work centre however the same Employee is not visible under People work centre.

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Go to People work centre
  2. Search the required Employee

   No results found.

Cause

Employee is terminated/does not belong to the organization. You can validate the same following the below steps:

  1. Go to Administrator work centre
  2. Select Employee view
  3. Select All Employee from employee dropdown
  4. Search for required employee
  5. Select Edit

Here you can see the Employee's Valid To date is in the past.

Resolution

Employee will be visible in the People work centre only if Employee's Valid To date is Today or Higher.

Keywords

People , Employee , Not visible , Can't find Employee , Employee in People Work Center , KBA , LOD-CRM-EMP , Employee , Problem

Product

SAP Hybris Cloud for Customer all versions