2591741 - Error Missing CSRF Token when navigating on LMS after opening a deeplink

SAP Knowledge Base Article - Public

2591741 - Error Missing CSRF Token when navigating on LMS after opening a deeplink

Symptom

User opens a deeplink on LMS to another page or course on LMS, that opens in a new page/tab, and then try to navigate on the primary page then receive Missing CSRF Token error.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Open LMS in browser, start into learning program 
  2. Click a direct link in a learning program that takes you into a new tab/window that has a new instance of the LMS
  3. Go back to original tab/window and try to navigate.

Cause

When using SSO the browser will create a new token when a new tab is open and invalidate the previous one.

Resolution

Configure the HTML activity to open the deeplink on the same page instead of a new one.

Keywords

deeplink, lms, token, CSRF Token, program, item , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions