SAP Knowledge Base Article - Public

2590930 - You Encounter an Error Message When Maintaining a Language in a Lead you Want to Associate it to a Contact

Symptom

An Error message occurs when Maintaining a Language in a Lead: 'Correspondence Language For a Person Can Only be Edited in Common node' while associating a Contact to a Lead.

Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Leads view.
  3. Open the Lead ABC (ABC represents the Lead to Associate).
  4. Click the button Actions.
  5. Choose Associate to Contact.
  6. Fill in the fields including the Language field.
  7. Hit save.

Result: The followiing error appears :'Correspondence Language For a Person Can Only be Edited in Common node'.

Cause

The reason for the error is that there was no language maintained in the lead ABC.

The Language needs to be maintained in the Lead at Header level, to later display in the Contact.

Resolution

The Language must be maintained in the Lead screen instead of adding it during conversion.

Keywords

Language, Associate Lead to Contact, Lead, Correspondence Language For a Person Can Only be Edited in Common node. , KBA , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer add-ins all versions