2590739 - LMS Integration error "The requested operation is not available"

SAP Knowledge Base Article - Public

2590739 - LMS Integration error "The requested operation is not available"

Symptom

When navigating from BizX to LMS the following error is generated:

 2590739 LMS.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

The incorrect url has been specified in the BIZX Configuration settings in LMS

Resolution

  1. Navigate to System Admin > Configuration > System Configuration > BIZX
  2. Ensure that the url specified for baseURL and metadataProviders[IDP1].values are correct

For example the current configuration may be:

baseURL=https://performancemanager.successfactors.eu
metadataProviders[IDP1].value=https://performancemanager.successfactors.eu/idp/samlmetadata?company=companyID

But the correct configuration should be:

baseURL=https://performancemanager.successfactors.com
metadataProviders[IDP1].value=https://performancemanager.successfactors.com/idp/samlmetadata?company=companyID

A subtle change, but one which should resolve this error

Keywords

The requested operation is not available, integration, BIZX configuration, configuration, baseURL, metadataProviders[IDP1].value , KBA , LOD-SF-LMS-INT , LMS Integrations , How To

Product

SAP SuccessFactors Learning all versions