SAP Knowledge Base Article - Public

2590621 - Auto Logoff Time Too Short

Symptom

The system logs the user out after a short time of inactivity.

Environment

SAP Hybris Cloud for Customer

Cause

The duration maintained in the Company Settings is too short.

Resolution

  1. Go to Adapt.
  2. Select Company Settings.
  3. Open the Auto Logoff tab.
  4. In the Inactivity Duration field, select a preffered duration.
  5. Select the Save and Close button.

See Also

 1800435 - Changed frontend behavior due to introduced session-timeout (security)

Keywords

inactivity, Company Settings, Auto Logoff, Time , KBA , inactivity , company settings , time , auto logoff , LOD-CRM-SRP , Service Request Processing , Problem

Product

SAP Cloud for Customer add-ins all versions