SAP Knowledge Base Article - Public

2590446 - Missing Functionality - Unable to Access Employee Portal Using a Mobile Device - Onboarding [Mobile]

Symptom

This article provides information about receives compatibility message when the candidate tries to access Employee Portal using a mobile device.

Environment

  • SAP SuccessFactors Onboarding
  • Apple IOS iPhone (4,5,6,7,8,X), Ipad, Ipad Pro
  • Google Android OS Mobile Devices
  • Microsoft Windows Mobile

Cause

Employee Portal feature is not supported in mobile platforms.

Resolution

With the current offering of SAP SuccessFactors Onboarding, the application does not support mobile functionality for Employee Portal.

Note

We encourage our customers if they feel that the application should support mobile functionality for Employee Portal and should be part of the product, kindly create an enhancement request on the SAP Influence Portal.

See Also

Related KBAs:

How To

  • 2302363 - How To - Submit An Enhancement Requests - Onboarding [Usability]

Missing Functionality

Related Articles

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Keywords

  • SAP SuccessFactors, Onboarding, OBD, ONB, LOD-SF-OBD
  • Mobile Interface, Android, Apple, SmartPhone
  • Employee Portal, EP, New Hire Portal, Onboarding Portal
  • Missing Functionality, Functionality Gap
problem, difficulty, trouble, worry, complication, difficult situation; snag, hitch, drawback, stumbling block, obstacle, hurdle, hiccup, setback, catch; predicament, plight; misfortune, mishap, misadventure; a dilemma, quandary;
information, details, particulars, facts, figures, statistics, data; knowledge, intelligence, instruction, advice, guidance, direction, counsel, enlightenment, news, word, hot tip
solution, answer, result, resolution, way out, fix, panacea; key, formula, explanation, interpretation
, KBA , #sfobdmobile , #sfobdfunctionalitygap , #sfobdneedtopublished , #sfobdcompatibility , LOD-SF-OBD-MOB , Mobile Interface , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding all versions