2590446 - Access Employee Portal through Mobile device - Onboarding

SAP Knowledge Base Article - Public

2590446 - Access Employee Portal through Mobile device - Onboarding

Symptom

  • Can i access employee portal through mobile device
  • When using mobile browser to access employee portal we are getting an error.

Environment

Successfactors Onboarding

Resolution

Employee portal is not supported through mobile device. 
Please refer : https://launchpad.support.sap.com/#/notes/2537263 to know more about mobile onboarding

Supported Functionality:

BizX Mobile App -> New hire will be able to see all the information entered by the hiring manager in the New hire Activities tab (Example: Welcome message; Recommended Link)
Onboarding Application: New hire will be able click on Welcome link and proceed with New Employee step. Condition: Docusign should be enabled with Add outside signing support == Yes configured in (Onboarding -> Settings -> Feature -> DocuSign eSignature -> Add outside signing support == Yes)

See Also

https://launchpad.support.sap.com/#/notes/2537263

Keywords

Mobile onboarding; Employee portal , KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding all versions