When executing a Campaign with Type "E-Mail using file export" the following error message appears:
Action CREATE_EXECUTION_RUN Not Possible; Action is Disabled
SAP Hybris Cloud for Customer 1711/04
Reproducing the Issue
- Go to Marketing work center.
- Select the Campaigns view.
- Click New to create campaign with Type "E-Mail using file export".
- Enter Name for the Campaign.
- Choose the Type as "E-Mail using file export".
- Select Start Date.
- Select End Date.
- Click Save.
- Open the Campaign which is created.
- When Clicking Execute under Actions button error message occurs.
This is expected system behavior, Campaigns with Type "E-Mail using file export" can only be executed if there is a file format assigned.
Campaigns ; Execute; Marketing; , KBA , LOD-CRM-MKT-CAM , Campaigns , How To