SAP Knowledge Base Article - Public

2590344 - Date Format DD/MM/YYYY is Not Available

Symptom

You are trying to sync C4C with a external application, like Microsoft Excel, and are unable to set the date format in C4C as DD/MM/YYYY. Only the format dd.mm.yyyy is available instead, and it causes inconsistencies.

Environment

SAP Hybris Cloud for Customer 1711

Reproducing the Issue

  1. Log into the system in HTML5 UI
  2. Click on Personalize button in the screen header, and then on My Settings
  3. Only date format dd.mm.yyyy is available rather than DD/MM/YYYY

Cause

Only the date format dd.mm.yyyy is available, since this is the format designed for SAP integration applications.

Resolution

Check if you are able to set the date format dd.mm.yyyy in your software or application, e.g. regional settings of windows, so that it matches with the date format defined on C4C end.

Keywords

KBA , AP-RC-ANA-UI-XLS , C4C, ByD, Travel: Excel AddIn , Product Enhancement

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708