2590029 - While Searching for Sublevel Accounts in Account Hierarchy Work Center System Does not Return any Results

SAP Knowledge Base Article - Public

2590029 - While Searching for Sublevel Accounts in Account Hierarchy Work Center System Does not Return any Results

Symptom

You are searching for sublevel Accounts in Account Hierarchy work center, however the system does not return any results.

Reproducing the Issue

  1. Go to Accounts work center;
  2. Then go to Account Hierarchy View;
  3. Search for a Sublevel Account;
  4. System does not show any data.

Cause

This is the expected system behavior.

Resolution

Search for Account Hierarchy currenlty works only on top level accounts.

Keywords

Accounts, Account Hierarchy, Search, Sublevel, Toplevel , KBA , LOD-LE-BP-HIE , Business Partner Hierarchy , Problem

Product

SAP Hybris Cloud for Customer all versions