When user is under Global Assignment, managers are unable to see background information.
- People Profile
Reproducing the Issue
1. Login as manager and go to an employee profile of user under Global Assignment.
2. When you check background information as manager for users under Global Assignment, information is not visible.
Background and trend data are not supported under Global Assignment.
The feature described in this case is considered an enhancement request (customisation). Please validate that this enhancement request is still important to you, and if so, submit your enhancement request in the Customer Community:
Please note that the support teams does not have the ability to process or affect future product feature enhancements and the Product Managers do not monitor support incidents, but rather they look at our Customer Community.
- Global Assignment