SAP Knowledge Base Article - Public

2589934 - Background information not visible for managers when user is under Global Assignment

Symptom

When user is under Global Assignment, managers are unable to see background information.

Environment

  • BizX
  • People Profile

Reproducing the Issue

1. Login as manager and go to an employee profile of user under Global Assignment.

Global assignment user.PNG

2. When you check background information as manager for users under Global Assignment, information is not visible.

background info not visble.PNG

 

Cause

Background and Trend data are not synced under Global Assignment. According to the Global Assignment design, person related background information should always access data from Home employment only.

Resolution

The feature described in this case is considered an enhancement request (customisation). Please validate that this enhancement request is still important to you, and if so, submit your enhancement request in the Customer Community:

https://launchpad.support.sap.com/#/notes/2090228/E

Please note that the support teams does not have the ability to process or affect future product feature enhancements and the Product Managers do not monitor support incidents, but rather they look at our Customer Community.

Keywords

 
 
  • Global Assignment
 
 
 
, KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711