2589832 - SAP Jam File Sync Client Domain URL

SAP Knowledge Base Article - Public

2589832 - SAP Jam File Sync Client Domain URL

Symptom

I am using Jam file sync client to move files from the other system. However, I have not been able to login. There is a popup window that requires to enter my Server URL and company domain. I entered jamXX.sapjam.com for the server url. What will be my company domain?

XX=Data Center Number like jam10.sapjam.com.

Environment

SAP JAM

Reproducing the Issue

Please provide step-by-step instructions on how to reproduce your issue:

Step 1: Run SAP Jam File Sync Client.

Step 2: Login form popup.

Step 3: Dont know company domain.

Resolution

  • The company domain name for File Sync Client will be - companyID.cubetree.biz.
  • You can simply add the correct company ID using the above format.

See Also

https://launchpad.support.sap.com/#/notes/2280039

Keywords

File Sync Client, SAP Jam , KBA , LOD-SF-JAM-FSC , File Sync Client , How To

Product

SAP Jam Collaboration 1608