2589533 - Scheduled offering conflict message does not appear

SAP Knowledge Base Articles - public

2589533 - Scheduled offering conflict message does not appear


When the user tries to register itself in a scheduled offering, when the same user has another scheduled offering registration, which would cause a conflict, the system does not warn the user about it.


SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

In the LMS admin side:

  1. System Admin > Configuration > Global Variables;
  2. Prevent Resource Conflicts option unchecked.

In the LMS user side, click on:

  1. Search for the desired scheduled offering from the catalog area/field;
  2. Access the offers > "Register Now" > The warning does not appear.


When the "Prevent Resource Conflicts" option, from the Global Variables, is unchecked, the expected system behavior is that the user should see a soft system warning, but it should allow the user to proceed with the scheduled offering registration. This will happen for both, the catalog and the scheduled offering details page.

This was identified as a defect.


This will be fixed with the 1802 release (prod. will be on April 7, 2018, and stage will be on March 10, 2018).


scheduled offering, conflict, message, warning, appear, Prevent Resource Conflicts , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-SCH , Scheduled Offerings , Bug Filed


SAP SuccessFactors Learning all versions