2589504 - No Records Found When Trying to Preview Third-Party Outbound Delivery

SAP Knowledge Base Article - Public

2589504 - No Records Found When Trying to Preview Third-Party Outbound Delivery

Symptom

You have maintained an Advanced Shipping Notification form template for the Country and Language used in the Third-Party Outbound Delivery XXX. However, no template is found when you try to preview the Outbound Delivery.

 XXX = Third-Party Outbound Delivery ID

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Third-Party Order Fulfillment work center.
  2. Select Third-Party Outbound Deliveries view.
  3. Search for the XXX.
  4. Select the Outbound Delivery XXX.
  5. Click Preview.
  6. Select Preview.

The message is displayed: No records found

Cause

Advanced Shipping Notification form is not supported in Third-Party scenarios.

Resolution

Instead of Advanced Shipping Notification, you can use and maintain Delivery Note form template.

Keywords

Advanced Shipping Notification; Delivery Note; ASN; , KBA , SCM-APO-ATP-TPO , Third-Party Order Processing , Problem

Product

SAP Business ByDesign all versions