SAP Knowledge Base Article - Public

2589116 - Error Message: “Please add address with UUID to organization” While Modifying the Account Addresses Using Migration of Customers

Symptom

Your requirement is to modify the existing Address of the Accounts using Migration of Customers. During migration, system throws error:

Please add address with UUID to organization

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Search and Open the activity Migration of Customers
  4. Choose Migrate customers using the migration tool
  5. Execute Migration for the respective Migration File with Migration Mode Replace already existing records
  6. You receive the error message mentioned during the Simulation step

Cause

1.  The system requires an Address UUID to map the new information to the previously existing Address. If you are using Migration tool, ensure that the Address UUID is exported for the Customer using Mass Data Maintenance.

Since both the Mass Data Maintenance and the Migration tool share the same backend object, the system will still expect this Address UUID field to be filled in the Migration File if you try to update an Address through the Migration tool, even though the Address UUID field does not show in the Migration File after uploading the file to the Migration tool.

2.  In the Migration File, you may have maintained the same Address data in the Addresses sheet and Contacts sheet Business Address level.

Resolution

To export the Address UUID using Mass Data Maintenance:

  1. Go to Mass Data Maintenance work center
  2. Select Export Customers link
  3. Fill the Account ID
  4. Select Go
  5. Navigate to the Addresses tab
  6. Select Export Data to CSV File
  7. Use the above to fill the Address UUID in the Addresses sheet in the Migration File

In the Migration File, if Account has one Address and you want to maintain the same Address as a Contact-Business Address, then there is no need to maintain the same data in Contacts sheet Business Address level.

If you did not maintain any Contact-Business Address data, then system will assign the Account Main Address as a Contact Business Address.

In this case, remove the Contacts sheet Business Address data.

Keywords

Business Address, Contacts, Addresses, Address UUID, Please add address with UUID to to organization, Please add address with UUID to organization , KBA , business address , contacts , address uuid , addresses , LOD-LE-MIG-MWB , LEAP Migration workbench , Problem

Product

SAP Cloud for Customer add-ins all versions