SAP Knowledge Base Article - Public

2588818 - Request for internal training

Symptom

When the user is adding a training request, there is no option to enter the costs. The "Costs" option is not available.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

In the LMS user side, click on:

  1. Training Planner from the Links tile > Add Course > Find From Catalog > Add Course:

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Cause

There are no Cost Names related to the user.

Resolution

In the LMS admin side, click on:

  1. References > Commerce > Cost Names;
  2. Either add a new cost name, applying it to "User" or edit one existing cost name and also apply it to "User" and apply the changes.

See Also

2413374 - LMS Training Planner - Knowledge Support and Tips

Keywords

costs, training planner, unavailable, commerce, cost name , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions