2588514 - Error Message: "You can change the address of the ship-to location, however, you are not permitted to change the country."

SAP Knowledge Base Article - Public

2588514 - Error Message: "You can change the address of the ship-to location, however, you are not permitted to change the country."

Symptom

You would like to change ship to address on outbound delivery while status is not release yet.
After you have changed ship to address, the error occur as below message;
"You can change the address of the ship-to location, however, you are not permitted to change the country ."

Environment

SAP Business Bydesign All versions

Reproducing the Issue

  1. Go to Outbound Logistics work center.
  2. Go to Outbound Deliveries view.
  3. Show all search the relevant outbound delivery.
  4. Click Edit.
  5. Navigate to the General Tab.
  6. Click Ship - To address.
  7. Change Coutry A to Country B.
  8. Click Save.


you receive an error message " You can change the address of the ship-to location, however, you are not permitted to change the country ."

Cause

By the time outbound delivery is created, the goods are already packed as the country specific shipping instructions. It is late to change the Delivery Address, but still system allow this for last minute change as this may be a small change in address to leave the delivery with neighbor. But changing the country will surely lead to re-doing the warehouse operations. That’s why this is not supported.

Resolution

This is a standard system behavior.

Keywords

Ship-To address, Outbound Delivery , KBA , AP-ODP , Outbound Delivery Processing , How To

Product

SAP Business ByDesign all versions