SAP Knowledge Base Article - Public

2588440 - Purchase Order Delivery Address Different From Business Residence Address

Symptom

System defaults incorrect delivery/ship-to address in the purchase order document different from business residence address which is maintained in organizational management work center

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Items tab and select sub tab Delivery
  5. You can see in correct Ship-To/Delivery address defaulted in the Purchase Order

Cause

Ship-To/Delivery address will be defaulted based on the Associated Site address which is available under Definitions tab of Org Unit. You have to change the Site Address to see the correct Ship-To address in purchase order document

Resolution

You can follow the below steps to maintain the correct Ship-To address;

  1. Go to the Go to Organizational Management work center
  2. Go to the Common Tasks & select Edit Org Structures
  3. Locate the relevant Org Unit and navigate to Definitions tab
  4. Select the link in the Associated Site under Business Residence section
  5. Select Edit & update the correct Ship/To / Delivery address
  6. Select Save and Close

 

 

Keywords

incorrect delivery address in the purchase order, ship-to address incorrect , KBA , incorrect delivery/ship-to address , ship-to address in the purchase order , AP-POP-PO , Purchase Order , Problem

Product

SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711