SAP Knowledge Base Article - Public

2588387 - Empty Trend Data Records/Ratings - Succession Management


When exporting Extended User Information > Trend data, you get empty results and when you go to the Employee Live Profile, you see trend data such as Performance, Potential, Objective and Competency in the employees or if you run adhoc reports, you can see trend data generated.


Employee Profile V12 / PP3

Succession Management

Reproducing the Issue

Exporting Trend Data: Go to Admin Center > Tool search / Update User Information > Export Extended User Information. Even if you include form data, you get empty results.,


Caused by a missing XML tag in Succession Data Model XML for sysOverall (Performance,Potential,Objective,Competency)


Please contact support if you do not have access to provisioning/update Succession Data Model XML.

[Implementation Partners, Product Support]

Add the feedback type for the corresponding trend data elements:

  • sysOverallPerformance: feedback-type="8"
  • sysOverallPotential: feedback-type="7"
  • sysOverallObjective: feedback-type="6"
  • sysOverallCompetency: feedback-type="5"

Other steps that need to be checked is if all of the trend ratings you have are coming from PM forms, you need to check "Include Form Data" under "Specify Additional File Export Options". Here's the screenshot for reference.

include form data.png

See Also

 2091409 - Extended User Information: Import & Export Process for Personal Info, Background, and TrendData - Employee Profile


Feedback type, Extended User Information, Trend Data, Performance, Potential, Objective, Competency , KBA , LOD-SF-SCM-REP , Reporting and Data Imports Exports , LOD-SF-SCM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-EP-REP , Reporting , Problem


SAP SuccessFactors HCM Core 1811