2588311 - Not all courses showing in Assigned Items in User Record

SAP Knowledge Base Article - Public

2588311 - Not all courses showing in Assigned Items in User Record

Symptom

When checking the Assigned Items for the User in the Admin side, not all items are being shown. There are more Items in the User Learning Plan than on the Assigned items.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to User Records;
  2. Select the Assigned Items tab;
  3. Not all items assigned to the User are appearing, you can check in the User Learning Plan.

Cause

In the View menu under Assigned Items in the User Record, it is selected "Needs".

Resolution

  1. Go to User Records;
  2. Select the Assigned Items tab;
  3. In the View menu select "All";
  4. All courses assigned to the User will be shown.

Keywords

Assigned Items, Needs, All, View Menu, Hidden , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions