2588153 - Error Message: “Please use another reference document. Sales Order with ID XXXXX does not exist” in Data Workbench

SAP Knowledge Base Article - Public

2588153 - Error Message: “Please use another reference document. Sales Order with ID XXXXX does not exist” in Data Workbench

Symptom

Your requirement is to add the Sales Quote reference to the Sales Orders using Data Workbench. For the object Sales Quote Document Flow, upon uploading the file in the Import view, system throws the below Processing error:

Please use another reference document. Sales Order with ID XXXXX does not exist.

Reproducing the Issue

  1. Go to Data Workbench work center
  2. Select Import
  3. Select the object Sales Quote Document Flow
  4. Select Next
  5. Upload the template
  6. Select Import
  7. In the Monitor tab, check for the respective Task ID to understand the status of the Import
  8. The Task is Finished with Errors
  9. The records in the file have the Processing Error:

Please use another reference document. Sales Order with ID XXXXX does not exist.

Cause

TypeCode in the upload template is incorrect e.g. 114.

Resolution

In SAP Hybris Cloud for Customer system, the Sales Orders have TypeCode 2059.

Fill the TypeCode field with 2059 and proceed to Import the file.

Keywords

TypeCode, Type Code, Please use another reference document, Sales Quote Document Flow , KBA , typecode , please use another reference document, , sales quote document flow , type code , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Hybris Cloud for Customer all versions