SAP Knowledge Base Article - Public

2587879 - Send and Open next form button in route map approval process

Symptom

"Send and open next form" button used during the approval process of the job requisition is not taking recruiting user to the next form which are in queue for approval once we click on "Send and open next form"  button . Instead, its taking to the recruiting dashboard home page.

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

1. Login to instance

2. Navigate to Recruiting> Pending Job requisition

3. Send the currently with requisition to next approver

4. If button "Send and Open next form" is enabled, it will appear on the next page

5. Click on this button

6. You will notice that user is redirected to Recruiting dashboard page.

 

Resolution

Send and Open next form button is not supported in Recruiting Management.

Hence, disable this button from "Form Template Settings" in Admin Center.

Send and open button.PNG

Keywords

Send and Open next form button , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 1608