2587748 - When Creating a New Vehicle an Exception Occurs

SAP Knowledge Base Article - Public

2587748 - When Creating a New Vehicle an Exception Occurs

Symptom

When trying to create a new Vehicle, an exception is shown.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Products work center.
  2. Select the Vehicle Management view.
  3. Select the New button.
  4. Maintain the necessary information.
  5. Select the Save button.

An exception is shown and the Vehicle cannot be created.

Cause

The following questions are not in the Project Scope:

  1. You can maintain Installed Bases and Installation Points.
  2. You can register serialized products sold.

Resolution

  1. Go to the Business Configuration work center.
  2. Select the Implementation Projects view.
  3. Select the Edit Project Scope hyperlink.
  4. Select the Next button until you reach Step 4: Questions.
  5. Expand the list of options for Service.
  6. Expand the list of options Entitlement Management.
  7. Select Registered Products and Installed Base.
  8. Scope the questions You can maintain Installed Bases and Installation Points and You can register serialized products sold.
  9. Select the Next button.
  10. Select the Finish button.

Keywords

Vehicle Management, Exception occurred, Create New, new Vehicle, exception, error , KBA , LOD-CRM-PRO , Products , Problem

Product

SAP Hybris Cloud for Customer 1711