2587363 - Last Update User field not populated in Items completed tab view details in LMS admin side.

SAP Knowledge Base Article - Public

2587363 - Last Update User field not populated in Items completed tab view details in LMS admin side.

Symptom

Learning History Connector ran with Last Update User field , but this field did not populate in the LMS admin side.

Environment

SuccessFactors Learning Managment System (LMS)

Reproducing the Issue

Step 1: Go to Admin view

Step 2: Choose Users menu

Step 3: Search and Pick User ID processed through Learning history connector.

Step 4: Go to Items Completed

Step 5: Click View Details on a competed item.  The Last Update User field is not populated as shown below.

Learning history details..PNG

Resolution

Since Last Update User field is related to esignature functionality , customers have to enable the esign in the LMS admin side and in item. Then item should be assigned to the user to complete the item manually / himself along with esign pin. Now from admin view you can able to see the Last Update User field with the value , as shown below.

Learning history details Updated.PNG

Note : This filed is not populate when item completion is proccessed with learning history connector.

Keywords

Learning History Connector , LST_UPD_USR , Last Update User , Last Update User not populated. , KBA , LOD-SF-LMS-ESG , e-signature , Problem

Product

SAP SuccessFactors Learning all versions