2587228 - Reduce Countries That Can Be Selected In Business Documents

SAP Knowledge Base Article - Public

2587228 - Reduce Countries That Can Be Selected In Business Documents

Symptom

You want to reduce the number of countries that can be selected in the field "Country" in business documents (accounts, leads, sales orders, etc.).

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Overview view.
  3. Open the Activity Countries.
  4. Press Edit Countries.
  5. You cannot remove the countries maintained in this activity.

Cause

Currently the countries available are defined by ISO. Once the option is scoped, it is not possible to reduce the number of countries available for business documents.

Resolution

If you need to reduce the number of countries available for selection in business documents, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.


An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

See Also

Country, Account, Lead, Sales Order, Opportunity, Sales Quote, Reduce

Keywords

KBA , LOD-CRM-ACC , Account , LOD-CRM-LM , Lead Management , How To

Product

SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1711