2587225 - LMS: Item modified by terminated user in Item Summary Audit Report

SAP Knowledge Base Article - Public

2587225 - LMS: Item modified by terminated user in Item Summary Audit Report

Symptom

On the Item Summary Data Audit Report, customer is seeing a terminated user in the Last Updated User field.

Environment

SuccessFactors Learning Management System

B1608

Reproducing the Issue

1.) On reports, run the Item Summary Data Audit Report

2.) Notice that some of the Last Updated User are already terminated / deactivated accounts (ie. user has been inactive last Feb 2017 but it shows that this user updated the item in Dec 2017).

Cause

The issue was because the entries made in ph_cpnt_user with last update user and last update timestamp copied from previous row. That's how the old user info was copied for a newly updated row.

Resolution

Engineering have fixed the issue in b1611.

Keywords

b1608; Item Summary Data Audit Report; terminated employees on report , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors HCM Core 1608