SAP Knowledge Base Article - Public

2587194 - Not Able To Add Field In The Library Work Center

Symptom

You are not able to add a field via Key User Tool in Add Document quick create in the Library work center.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Library work center.
  2. Go to the Library view.
  3. Click on Add.
  4. Click on Personalize and Start Personalization.
  5. Hover the mouse over the Title field until the icon appears and click on Add Items.
  6. There are no fields available to add.

Resolution

This is the expected system behavior.

If you need to add fields in the Library work center urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

Add Field, Library, Quick Create, Personalization, KUT , KBA , LOD-CRM-MKT-INF , Marketing Info , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1711