SAP Knowledge Base Article - Public

2586849 - Deleted Objects Cannot Be Restored

Symptom

The users deleted business objects, e.g. leads, opportunities, activities, sales quotes, sales orders, etc. and they are not able to retreive the data.

Environment

SAP Hybris Cloud for Customer 1711/04

Reproducing the Issue

The user could check the data deleted:

  1. Go to the Administrator work center.
  2. Go to General Settings view.
  3. Select Deleted Data under Data Management section.
  4. Under object filter by the related Business Object (leads, opportunities, activities, sales quotes, sales orders, etc.)

The user is able to get all business object that have been deleted in the system.

Resolution

The data is not able to be restored once this is deleted in the system. This is a standard system behavior.

Keywords

Deleted BO, Business Obejcts, Leads, Opportunity, Sales Quotes, Sales Orders, Table. , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-ACT , Activities , LOD-CRM-ACT-VST , Visit Planning , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SPL , Sales Planning , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711