2586760 - Dump While Trying to add Notes Under Question Section During Scoping

SAP Knowledge Base Article - Public

2586760 - Dump While Trying to add Notes Under Question Section During Scoping

Symptom

You receive a Dump while trying to add Notes under Question Section during Scoping in Silverlight login.

Environment

Silverlight

Reproducing the Issue

  • Go to Business Configuration work center 
  • Select Implementation Projects view
  • Go to Edit Project Scope 
  • Navigate to Step 4 : Questions Tab
  • Under Questions Tab, Select any Element where you want to add Note
  • Under Details section : Your Notes, try to add a New note by clicking on the New button

Cause

When the user tries to create a Note while there is still no Question selected, the systems reacts with a dump as Notes always have to refer to a particular Question.

Resolution

Do not directly try to add a Note without selecting any Question. The dump can easily be avoided by selecting a Question before creating a Note. Once a Question is selected, it is possible to create a Note without problems.

We recommend to either switch to HTML5 or avoid the dump by always selecting a Question before pressing the New button.

Keywords

Scoping Note, Business Configuration , Questions, Details Section, New Button , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , Problem

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1702